Hurtigruten Reviews

Hurtigruten offers a range of fare options tailored to different levels of service and amenities. The Platinum fare includes a Champagne welcome basket, daily turn-down service, and a full drinks package with full-board dining. Guests can dine à la carte at Kysten, the onboard fine-dining restaurant, and enjoy exclusive visits to the ship’s bridge, private airport transfers in selected ports, and two seasonal excursions of their choice. The Select fare is designed to include essential services such as choice of cabin, preferred dining time, complimentary Wi-Fi, and tea and coffee. The Basic fare provides access to core services and facilities, including full-board set-menu dining and pre-allocated meal times, at the lowest price. These fares are applicable for Hurtigruten Classic Voyages, which include routes like Bergen-Kirkenes-Bergen and Bergen-Kirkenes-Trondheim. For expedition cruises, prices start from €10,535, offering early booking discounts of up to 25% off for sailings in 2024/25. Special offers are also available for voyages like the Svalbard Express and North Cape Express, with discounts of up to 30% off the regular price.

Hurtigruten is celebrated for its Coastal Express voyages, which are a cornerstone of their offerings. The fleet includes ships like MS Trollfjord, named after the majestic fjord in Vesterålen, and MS Nordkapp, honoring the northernmost point of mainland Europe. Each vessel is designed to showcase the natural beauty of Norway, with itineraries such as the Svalbard Express and the North Cape Express. These cruises offer passengers the chance to experience the Northern Lights and the Midnight Sun, phenomena unique to the Arctic Circle. The company is also working on an ambitious sustainability project, Sea Zero, aiming to introduce a fully zero-emission ship by 2030. For those seeking adventure, the Spitsbergen Adventurer takes travelers to the largest island in the Svalbard archipelago, offering a glimpse into the remote wilderness of fjords, glaciers, and polar wildlife. Hurtigruten's commitment to local cuisine is evident in their Norway's Coastal Kitchen, which partners with over 50 local producers to serve authentic Norwegian flavors onboard.

Hurtigruten accepts a variety of payment methods for convenience. Customers can make payments using Visa, Mastercard, and American Express. Additionally, it is possible to make a payment via bank transfer, and details for this can be found on the invoice provided. For those who prefer to pay by check, Hurtigruten advises notifying them when sending a check to ensure the booking is not cancelled while awaiting payment. Checks should be made payable to Hurtigruten, Inc., and include the booking number in the memo line. It's important to note that some card providers may charge a foreign transaction fee for cards issued outside the US and Canada when processing the payment. Customers are encouraged to check with their bank regarding these fees, as Hurtigruten is not responsible for them and does not receive any portion or benefit from these fees.

Hurtigruten's refund policy allows for hassle-free cancellations with full refunds for passengers. Cancellations can be made up to 90 days prior to departure for a full refund. For cancellations made within 89 to 60 days before departure, a 50% refund is provided. It's important for guests to fill out the Ship Manifest Information Form (SMIF) required for immigration offices, flight tickets, and customs, which needs to be completed no later than 8 weeks prior to voyage departure. As for a shipping policy, since Hurtigruten offers cruise services, traditional shipping policies related to goods do not apply. However, they do have procedures for handling luggage and personal items during the voyage, ensuring safe and secure transport of passengers' belongings.

To book a trip with Hurtigruten, customers can explore and select voyages on the official Hurtigruten website. The booking process is straightforward: choose the desired voyage, select the departure date, and then pick the type of cabin and meals if applicable. Payment can be made using major credit cards or other accepted payment methods. For those who prefer personal assistance, bookings can also be made by contacting the Hurtigruten booking centre via phone. It's possible to book excursions and activities either online or by phone, and these can be added to the reservation. For a more customized experience, travelers can arrange their own port-to-port sailing along the Norwegian coast. To ensure a smooth boarding process, it is recommended to arrive at the terminal well before the departure time, especially when boarding in key ports like Bergen or Geiranger.

To book a voyage with Hurtigruten, visit their official website and explore the various voyages they offer, including the Original Coastal Express, North Cape Express, and Svalbard Express. Look for special offers like 25% off on select voyages or the Northern Lights Promise, which guarantees a free trip if the Northern Lights don't appear on your journey. Once decided, bookings can be made online by selecting the desired voyage and following the prompts to complete the reservation. Additionally, signing up for the 1893 Ambassador Programme can provide a 5% discount on new bookings. For those looking to book excursions, the Hurtigruten excursions hub allows for easy online booking using a booking reference or by selecting the voyage from a drop-down menu. Ensure to check the practical information section for FAQs, packing tips, and arrival & departure information to prepare for the trip.